Using Trusted Certificates with IBM Endpoint Manager for Mobile Devices

IBM Endpoint Manager for Mobile Devices requires a certificate to manage iOS devices - through Apple’s Push Notification Service (APNS).  This APNS certificate allows the Management Extender to establish a secure, trusted channel of communication with the iOS devices.  This setup is straightforward and is detailed here.  Our MDM evaluators guide provides step by step instructions with screen …

Samsung SAFE support with IBM Endpoint Manager

IBM Endpoint Manager for Mobile Devices provides a range of Android device management.  Samsung have extended this capability for their devices via Samsung SAFE (Samsung for Enterprise). End users with Samsung Devices Users simply install the IBM Mobile Client from Google Play.   Once the app is installed, it will also prompt the user to install …

IBM Earns Leader Placement in Gartner’s 2013 Magic Quadrant for Client Management Tools

IBM Endpoint Manager was recently recognised in the Leaders quadrant in Gartner's 2013 Client Management Tools.  This is a great endorsement of IEM which excels in patch management, multiplatform support and scalability. Gartner defines Client Management Tools as: "End-user computing and support organizations use client management tools to automate system administration and support functions that would otherwise …

Enabling the Self Service Portal with IBM Endpoint Manager for Mobile Devices

Following my post last month on Enabling Authenticated Enrollment,   I've also detailed below the process for enabling the Self Service Portal (SSP).   The IBM Mobile Devices Self Service Portal is a web-based method that allows you to manage your personal device without logging onto the TEM console. Enabling the Self Service Portal The SSP …

Enabling Authenticated Enrollment with IBM Endpoint Manager for Mobile Devices

The update of IBM Endpoint Manager for Mobile Devices last month included the new Authenticated Enrollment feature.   In the article below,  I'll detail how you can easily enable this and configure user enrollment questions too. MDM Architecture Before you do, it's a good idea to recap the overall MDM architecture once more.  You'll already …

Upgrading IBM Endpoint Manager for Mobile Devices (June 2012 release)

Last week, IBM announced the next release of IBM Endpoint Manager for Mobile Devices (see the announcement here).   This update included a bunch of new goodies such as Self Service portal, Enhanced Enrollment Options, Location Services for iOS and Office 365 support.   I'll include further information on these updates on this blog in the coming weeks. So just …